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Notes From The Garrison 10: Working Remotely With Teams--Trust

The folks at Gallup have published another great article. This one deals with working with remote teams—a topic all of us are dealing with. You can find the article here. Gallup has studied the variables that “influence the productivity and well-being of remote workers.” It will be no surprise to anyone in the LECNA Fellows program that Gallup found the most impactful variable is the leader.

We have talked about leadership and trust a lot throughout the program. It is the currency of leadership and the single most valuable thing a leader possesses—and can

lose. Plus, trust is a two-way street between a leader and their team. The article begins with a path for leaders to “ditch their trust issues.” It is a balance between too little trust which results in micro-management and too much trust which can lead to too little guidance. We had a great saying in the military “trust but verify” which either has its roots in a Russian proverb or is a quote from Ronald Reagan (maybe it is both). The key is knowing when and how to verify so that you are not micro-managing while ensuring your team knows what is important for their work.

The article then goes on to talk about harnessing the talents of each team member. You can build trust by using a Strengths approach and understanding how each of your team members will contribute to your team’s productivity.

One more suggestion for your reading this week. A few weeks ago, the Harvard Business Review published an article titled “What’s Your Leadership Origin Story”. You can find it here. My favorite quote from the article is: “Your leadership lens (origin story) both enables and constrains your leadership.”

Thank you for all you are doing for your students, faculty and staff!!!!!

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